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Reviews from the community
What Our Customers Say
Absolutely LOVE these quality earbuds. Using with a Nintendo Switch and makes gaming sessions immersive and enjoyable.
Subtracted 1 star since I did have to purchase separate Comply foam ear tips (Jabra 85T). The included ear tips were too short and just didn’t seal well for my ears. Now they sound amazing, never fall out, and sound quality is amazing.
Great job Genki!
I bought this to use on my monitor in place of long headphones. Worked like a charm! I also liked the packaging and how easy set up was.
For me perfect :)
It's actually 3.5 stars. But that's not an option on the site.
Overall I will say I like the product. It does have the functions promised but there are a few snags in the design decisions they made.
They don't tell you about the case mic in all the promotional material. They only refer to it in the manual which is available online, but you if don't download it you'll never know, and even then it's not quite explained. It's also mentioned in the FAQ and in complaints in the Genki Labs discord. Lots of those....
When you use dual stream mode, the default mic is the case mic. This defeats the purpose of having a wireless way to get your voice across the living room. They want you to plug the case into a console, but most of our consoles are on a shelf next to our televisions. It would be different if we all had desk setups and our consoles/PCs were right in front of us (like in the promo video) then it would make sense.
The case mic may be a better quality microphone, but it only sounds good if your mouth is 3 to 6 inches away from it. If it's 5ft away you will sound 5ft away lol.
You can switch the mic to the ear buds mic, but they are effectively useless. They make you sound like you are under water but also in a bathroom really far away. Not good. It also switches the Bluetooth profile if you do that, making your first source sound like its a 16khz sample rate. Again it defeats the purpose of having a mic for communication when the stand alone mics on the Buds don't…
I love using 2 sources at once.
