Frequently Asked Questions
Yes, the Covert Dock acts like a normal fast charger when it doesn’t detect a TV connected to the HDMI port. So you can continue to play in handheld mode charged.
Yes, it works with the Gamecube controller hub, however you can only use one of the two USB plugs hat is built-in which sacrifices the rumble feature. We went to several Smash tournaments and we found that competitive players generally turned off the rumble feature but if desired can be used with a USB hub.
We designed the Covert Dock to be international, first and foremost with global certs and 100-240V supporting 50Hz and 60Hz. Our global ops kit is the best solution supporting 150+ countries and more compact than the mechanism found in popular Apple chargers.
Yes, it works with Switch compatible ethernet adapters.
Yes, it would work just like the normal dock. Simply plug in the HDMI from the Covert Dock to your capture card and use it as you normally would.
It works as an even more portable charger fast charger that also connects an additional USB accessory. Since the Switch Lite does not have displayport capabilities the Covert Dock cannot stream gameplay to a TV.
Please use the included USB-C 3.1 cable. If you are using another cable, make sure that it is rated above 3.1 so that it will passthrough DisplayPort video and is certified so that it works reliably. Seriously, don’t use cheap cables.
Unfortunately the USB-C port in this accessory is purely for charging and not built for data. This is true for most charging stands as they were never designed to be dockable.
Genki Audio only uses 0.02 watts, taking up less than 1% of the Switch’s battery life and in fact uses less power than if you were to use the built-in speakers.
Yes, this package comes included with a dock adapter that allows you to use Genki Audio with the USB ports found on the Covert Dock or original dock.
Yes, absolutely!
Genki Audio will work with any device that supports USB audio, this includes the PS4, MacBooks, iPad Pros, most PCs and Android devices. The XBox One and Oculus Quest do not currently support USB audio.
Genki brings audio sharing across two bluetooth headphones so it can be convenient when watching a movie with someone on a plane for example. It also brings lower latency for gaming if you have an aptX compatible headphones or speakers.
The passthrough USB-C port is fully PD compliant and allows you to charge the Switch at its full 18 watt max input as if it were charging directly through the console’s port.
While it will work with some enclosures such as the Satisfye grip, there are many cases that need a slight modification. Mostly it’s due to the bottom of the case being too thick and/or not being cut wide enough. You can simply cut out a wider opening and this actually fits snugger. We used to make extended versions but we found this to be overly complicated and that modifying the case has been a more reliable solution.
When a power source is detected, Genki Audio immediately swaps its power source from the Switch to the external power and is for that split second unpowered. Since there is no battery to have to charge, it will disconnect briefly.
To simplify the process we allow you to pair one headphone to each button meaning you can pair two headphones or speakers simultaneously. Any new pairing on a button will remove the previously paired one. You can also simply disconnect a headphone by pressing the button its connected to (and press again to reconnect it)
While originally intended for games that support voice chat built-in such as Fortnite and Overwatch, it seems that some games have recently discontinued support to simultaneously broadcast audio to the headphone jack and USB-C audio. It can still be used with the PS4 and just as a microphone in-game (without gameplay sound). However, we did create a hidden mode that allows you to use your Bluetooth headphone’s microphone by simply having your headphone paired to the left channel and holding both buttons for 2-3 seconds till you see the LED lights flicker. The sound will trigger HFP mode which means the audio quality will be like the quality of a phone call but it supports 2-way wireless sound.
Unfortunately Genki Audio cannot work with the built-in kickstand. To counter this we created the Genki Portable Stand which is much sturdier and even provides clearance for charging your Switch. It has been the most recommended portable stand by IGN and folds nice and neat.
aptX-LL is a great codec for low latency however when connected to two sources simultaneously the signal degradation is quite significant so we opted to remove this ability.
We built-in four Nintendo Switch game slots and a holder for the Genki Portable Stand so you can have all that you need packed into one convenient case.
Our earliest crowdfunding version did not support AVRCP so it required you to use the volume control on your device. Our current version fully support AVRCP and allow
There is always some latency with Bluetooth headphones and generally anything below 100ms is considered imperceptible for human hearing. With that said we support the aptX-LL codec which can provide headphones with under 40ms of latency. For most games and headphones this won’t be an issue, however those playing music rhythm games with a particularly slow headphone can be impacted. We found one of the most reliable sites for latency reviews comes from http://www.rtings.com
Genki Audio is compatible with all standard Bluetooth headphones and simply prioritizes latency first, in order from aptX-LL, aptX, and SBC. Our current version does not support LDAC or AAC codec but will connect through an alternate codec.
Just hold both buttons for 8 seconds and after you notice it blink just disconnect and reconnect Genki Audio to reset it to factory settings.
Doesn’t look like anything to me…