1 Star
DONT BUY ANYTHING FROM GENKI!! I never received my order, and it said USPS delivered it to the mailbox but I clearly put on my address in BOLD letters ; ‘BACK DOOR’ which they chose not to do. I’m willing to bet someone that lives above me stole it bcuz I live in a multi unit house divided into them units. But they said I have to have cctv footage of it not in the mailbox which doesn’t even make sense in my opinion how can I provide video of something not there? Or am I stupid? Either that or make a police report to get my order replaced and that is just too much for 30 merchandise horrible customer service no resolve of issue do not buy from them or thru shop!!!